Package Tracker Support - Monkey Business Labs

S U P P O R T P A G E
ABOUT PACKAGE TRACKER	Where’s your stuff? Find out at the touch of a button thanks to Dashboard and Monkey Business Labs’ Package Tracker widget. You can see at a glance the current location of your FedEx, DHL, or UPS package, when it will be delivered, and the most recent scan activity. If it has been delivered, Package Tracker lights up to attract your attention. Click on the status and your browser will go right to the carrier’s tracking page. And it’s all in a beautiful interface that fits right in with Mac OS X Tiger. Download today and get tracking!
INSTALLATION	*In Safari- If you download using Safari, the widget is installed automatically after you download it. Simply open your Dashboard and click the plus button at the bottom left corner of the screen. This opens the Widget dock, which contains all the widgets on your computer. Drag Package Tracker onto your screen out of the dock and you're ready. Other Browsers*- If you don't use Safari, you have to install it manually, though that's not too hard either. Download the file, unzip it, and drag PackageTracker.wdgt to either /Library/Widgets or ~/Library/Widgets 2) Launch Package Tracker in Dashboard
USAGE	When you start Package Tracker, you will see a list of the available carriers whose packages you can track. After selecting one, enter your tracking number in the search box and press return. When the tracking information is displayed, you can click on the current status line to go to the carrier's web site. Package Tracker will automatically update every time the Dashboard is shown. To go back to the carrier selection screen, move the mouse over the Package Tracker widget and click the arrow on the left side.
FREQUENTLY ASKED QUESTIONS	Will you support other shipping companies? Yes. We are working on adding additional carriers to future releases. Please stay tuned. Can I track more than one package at a time? Yes. You can open multiple copies of Package Tracker. Just click on it again. Do I have to type my tracking number every time? No. Click on the magnifying glass to the left of the search field to display a list of recently-entered numbers. I am getting an error message. What do I do? First, check that the tracking number works on the carrier's web site. Package Tracker will only work when the information is available there. Also, be sure that you have the latest version of Package Tracker. You can click the "i" icon on the right side to flip the widget over and view the version number. Check the Monkey Business Labs web site for an update. Occasionally a carrier's web site is changed in a way that prevents Package Tracker from locating the tracking information. If this happens, the easiest way for us to fix it is for you to send us a tracking number that does not work. Please contact us at the e-mail address below. Still stuck? Have another question? [email protected]
ABOUT	Christopher Masto, Programmer. Email Website Joshua Keay, Designer Email Website